LUX IPTV

Refund Policy – 4K Live IPTV

Effective Date: March 12, 2026

At 4K Live IPTV, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be issued.

1. Free Trial

Whenever available, customers are encouraged to test the IPTV service through a trial period before purchasing a full subscription.

2. Refund Eligibility

Refund requests may be considered within 24 hours after purchase only if:

  • The service has not been activated

  • There is a verified technical issue that cannot be resolved by our support team

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Incorrect device setup

  • Poor internet connection

  • Incompatibility with unsupported devices

  • Change of mind after activation

4. Processing Time

If a refund is approved, it may take 5–10 business days for the payment provider to process the refund.

5. Contact for Refunds

To request a refund, contact our support team with your order details.

Email: support@4klive-iptv.shop
WhatsApp: +212694546012